Terms and Conditions

Raghava LLC
Website Terms and Conditions
Effective Date: January 1, 2026

These Terms and Conditions (“Terms”) govern access to and use of the website operated by Raghava LLC , an Alabama limited liability company (“Company,” “we,” “us,” or “our”). By accessing, browsing, creating an account, or placing an order through this website, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you must not use this website. Continued use of the website constitutes acceptance of these Terms.

Business – to – Business Use Only

This website is strictly for business – to – business (B2B) transactions. No consumer sales are permitted.
By using this website, you represent and warrant that:
• You are acting on behalf of a licensed business entity.
• You are authorized to bind that entity to these t erms.
• All information provided is accurate and truthful.
We reserve the right to deny access to any user at our sole discretion.

Licensing & Regulatory Compliance

Because we distribute regulated products, including but not limited to tobacco and nicotine – related goods, purchasers must maintain all required federal, state, and local licenses and permits.
You agree that:
• You are legally permitted to purchase and resell regulated goods.
• You will comply with all applicable laws and regulations.
• You will provide valid licensing documentation upon request.

Raghava LLC reserves the right to verify licensing status at any time and may suspend or terminate accounts for non – compliance.

Age Verification

You certify that you are at least twenty – one (21) years of age where applicable by law and legally authorized to purchase regulated products.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities conducted under your account. We reserve the right to suspend or terminate accounts for misuse, fraud, non – payment, or violation of these Terms.

Orders & Acceptance

All orders are subject to review and acceptance by Raghava LLC.
We reserve the right to:
• Refuse or cancel any order
• Correct pricing or typographical errors
• Limit quantities
• Cancel orders due to regulatory concerns or suspected fraud
Pricing is subject to change without notice.

Payment Terms

Payment must be made via approved methods.
Chargebacks, unauthorized disputes, reversed ACH transactions, or fraudulent payment claims will result in:
• Immediate account suspension

• Acceleration of all outstanding balances
• Collection action
• Recovery of attorney’s fees and costs

Late Fees & Interest

Past – due balances shall accrue interest at: 1.5% per month (18% annually) or the maximum rate permitted under Alabama law, whichever is lower.
You agree to pay all costs of collection, including reasonable attorney’s fees, court costs, and arbitration fees.
Personal Guarantee
If the purchaser is a corporation, LLC, partnership, or other business entity, the individual placing the order personally guarantees payment of all amounts due, including:
• Principal
• Interest
• Late fees
• Collection costs
• Attorney’s fees
This guarantee survives termination of the account.

Shipping & Risk of Loss

Risk of loss transfers to purchaser upon delivery to the carrier. Shipping timelines are estimates only.
We are not liable for:
• Carrier delays
• Lost shipments

• Force majeure events
• Acts beyond our reasonable control

No Returns on Regulated Goods

All sales are final unless otherwise agreed in writing.
Regulated, consumable, tobacco – related, nicotine – related, or age – restricted products are non – returnable unless required by law.

Indemnification

You agree to indemnify, defend, and hold harmless Raghava LLC from and against any
claims, damages, penalties, losses, or liabilities arising from:
• Your resale or distribution of products
• Regulatory violations
• Misrepresentation
• Improper storage or marketing
• Violation of any applicable law

Limitation of Liability

To the fullest extent permitted by law:
Raghava LLC’s total liability shall not exceed the amount paid for the specific order giving rise to the claim.
We shall not be liable for:
• Indirect damages
• Consequential damages
• Lost profits
• Business interruption
• Special or punitive damages

Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to:
• These Terms
• The Privacy Policy
• Website use
• Any transaction with Raghava LLC
shall be resolved exclusively through binding arbitration in the State of Alabama under the Federal Arbitration Act.
Arbitration shall be conducted on an individual basis. The arbitrator’s decision shall be final and binding.

Class Action Waiver

You expressly waive any right to:
• Participate in a class action
• Participate in a collective action
• Participate in a representative proceeding
All disputes must be brought individually.

Attorney’s Fees

In any dispute where Raghava LLC prevails, you agree to pay all reasonable attorney’s fees, court costs, arbitration fees, and collection expenses.

Governing Law

These Terms shall be governed exclusively by the laws of the State of Alabama, without regard to conflict – of – law principles.
Subject to the arbitration provision above, venue shall lie exclusively in Alabama.

Modifications

We reserve the right to modify these Terms at any time.
Continued use of the website after modifications constitutes acceptance of updated Terms.

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